The health, safety and well-being of our residents, visitors and staff is Coate Water Care’s number one priority and our very high standards in safety and cleanliness provide peace of mind to both residents and their loved ones.

  • All visitors are screened for symptoms of COVID-19
  • Plentiful stocks of full PPE
  • Social distancing in place
  • Enhanced cleaning procedures
  • Latest care sector technology tracks residents’ health
  • Staff trained in infection control and PPE use


Residents and staff at all nine Coate Water Care homes have had their COVID-19 vaccinations and our homes are a safe environment for new residents.

Visiting our homes

As of May 17, the number of named family members or friends able to visit their loved ones in care homes is increased from 2 to 5. Check with your local home to find out the latest arrangements.

CQC inspections

The CQC has been carrying out special inspections to make sure our care homes are COVID-compliant. There are no ratings for these inspections but our good safety practices have been acknowledged.

Latest News

Coate Water Care works closely with NHS and Local Authority Commissioners to deliver bespoke solutions.

The Directorate of Coate Water Care are proud to announce the continued development of its Public Sector Services collaborations.

We work closely with NHS Commissioners in several UK counties to deliver bespoke services to support our colleagues within the public sector.

Over the past decade, the role of commissioning has become increasingly important to the health system in England. At its simplest, commissioning is the process of planning, agreeing and monitoring services. Commissioning is not one action but many, ranging from the health-needs assessment for a population, through the clinically based design of patient pathways, to service specification and procurement, with continuous quality assessment.

There is no single geography across which all services should be commissioned: some local services can be designed and secured for a population of a few thousand, while for rare disorders, services need to be considered and secured nationally.

Using our considerable experience accumulated over three decades across our portfolio of care homes, Coate Water Care works extensively with commissioners in Gloucestershire, Wiltshire, Hampshire, Warwickshire, Swindon, Worcestershire and Birmingham to not only provide quality nursing and residential care but also to create bespoke solutions to the challenges within the current healthcare economy.


NHS Redditch and Bromsgrove CCG
NHS South Worcestershire CCG
NHS Wyre Forest CCG


Worcestershire Acute Hospitals NHS Trust


Winter 2017/2018 Coate Water Care collaborations with NHS Commissioners.

Sixteen-bed Winter Pressure and Rapid Response Service Gloucester. This is a seven-days a week admission service facilitated by our easy-to-use and comprehensive assessment tool. The tool enables us to admit patients directly from hospitals with acute needs and offers GP and Modern Matron access to valuable services in order to enhance patient flow or to avoid hospital admission.

Managed Service of 30-bed Step Down Unit Worcester. At short notice we are able to provide a team of Registered Nurses supported by an experienced management team that enable the Local Authority to create a Registered Nursing Service. This rapid service supports patient flow within the acute hospitals and is designed to avoid unnecessary hospital admission.

Block purchase at Mockley Manor through Warwickshire County Council. Cost effective allocation of specific beds and services to enable quick and effective discharge from acute settings, providing assessment and care planning to strengthen the probability of identifying community-based support for residents.

Our Senior Management Team are available at short notice to meet with NHS Commissioners to discuss ways in which we can collaborate to provide flexible, meaningful and sustainable innovations.

For further information, please contact Paul Houldey (Operations Manager) on 01793 821200 or

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