The health, safety and well-being of our residents, visitors and staff is Coate Water Care’s number one priority and our very high standards in safety and cleanliness provide peace of mind to both residents and their loved ones.

  • All visitors are screened for symptoms of COVID-19
  • Plentiful stocks of full PPE
  • Social distancing in place
  • Enhanced cleaning procedures
  • Latest care sector technology tracks residents’ health
  • Staff trained in infection control and PPE use


All residents have been offered Covid Vaccinations and boosters. Staff at all nine Coate Water Care homes have had their COVID-19 vaccinations, or are medically exempt and our homes are a safe environment for new residents.

Visiting our homes

Our homes are open for visitors, and we have a booking system in place at each home. Check with your local home to find out the latest arrangements, and to book a visit.

CQC inspections

The CQC has been carrying out special inspections to make sure our care homes are COVID-compliant. There are no ratings for these inspections but our good safety practices have been acknowledged.

Latest News

Our Caring Team

Coate Water Care owns and manages care homes in Swindon, Hampshire, Wiltshire, Gloucester, Warwickshire and Worcestershire and at every one we have invested heavily in the building and maintenance and in making sure we provide the very latest care home facilities and medical technology.

However, we never lose sight of the fact that the ‘care’ in ‘care homes’ is provided by people and we firmly believe that the best way to guarantee the most professional care possible for all our residents and patients is by investing in our ‘human capital’. Without our highly trained and dedicated staff it would be impossible to provide the caring and safe environment that we pride ourselves on.


“We opened our first small care home in 1995, and as they say, great things grow from little acorns! Twenty five years later we have nine care homes and a team of over 500, including nurses, carers, chefs/cooks, administrators, domestics and maintenance staff. But some things never change – we are still a family-run concern with family values at the heart of everything we do. That means treating people with the same care and respect they would expect from their own family and loved ones. And that means building a team of dedicated professionals who love what they do.”


Geraldine Smith, Co-Founder of
Coate Water Care in 1995

If you are interested in working for Coate Water Care please contact our ‘Welcome Team’ on 01793 821200.

Let us help you find the right care for your loved ones. Please contact our ‘Welcome Team,’ Sue or Paul, with any questions about care or to arrange a visit to your local Coate Water Care home. Call: 01793 821200

Our Team

Arbory -
Clare Biggins (Manager)
Laura Harper (Administrator)

Avebury House - Devizes:
Carl Perez(Manager) -
Leanne Sims (Administrator)

Church View - Swindon:
Tracy Ferrier (Manager) -
Laura Lake (Administrator)

Mockley Manor - Warwickshire:
Rachael Crocker (Manager) -
Marie Haynes (Administrator)

Woodstock - Gloucester:
Trudy Glassonbury (Manager) -
Tracy Miles (Administrator)

Ashbury Lodge - Swindon:
Roxana Boldeneau (Manager)
Maria Pryor (Administrator)

Chapel House - Gloucester:
Tracy Gardner (Manager) -
Debra  Wadley (Administrator)

Downs View - Swindon:
Amanda Timms (Manager) -
Helen Martin-Hicks (Administrator)

Westley Court - Worcestershire:
Sarah Webb (Manager) -

Sammi Gowland (HR Manager) -
Lauren Coady


Our Senior Management Team

Chris Smith (Managing Director)
Geraldine Smith (CEO)
Jamie Smith (Projects & Development Director)
Sue Houldey (Operations Director)
Nick Smith (Company Director)
Jay Eyers (Financial Controller)
Paul Houldey (Operations Manager)


Download a copy of one of our home brochures.

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