To ensure you get the most out of your fact-finding visit to a Coate Water Care Home, we recommend that you prepare a list of key questions and facts you need in order to make an informed choice.

. Consider the location, surroundings and local amenities. Is the home a practical option?

. Is the accommodation pleasant and does it cater for all your needs?

.  Provision of meals – is the menu varied with adequate medical supervision and choice?

. What leisure and social activities are provided?

. Are staff qualifications, training and relationships between staff and residents all first-class?

. Daily routines – are the timetables rigid or flexible?

. What is your first impression of the atmosphere on arrival?