The health, safety and well-being of our residents, visitors and staff is Coate Water Care’s number one priority and our very high standards in safety and cleanliness provide peace of mind to both residents and their loved ones.

  • All visitors are screened for symptoms of COVID-19
  • Plentiful stocks of full PPE
  • Social distancing in place
  • Enhanced cleaning procedures
  • Latest care sector technology tracks residents’ health
  • Staff trained in infection control and PPE use


Residents and staff at all nine Coate Water Care homes have had their COVID-19 vaccinations and our homes are a safe environment for new residents.

Visiting our homes

As of May 17, the number of named family members or friends able to visit their loved ones in care homes is increased from 2 to 5. Check with your local home to find out the latest arrangements.

CQC inspections

The CQC has been carrying out special inspections to make sure our care homes are COVID-compliant. There are no ratings for these inspections but our good safety practices have been acknowledged.

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Where do I start?

Moving home is stressful for all of us, regardless of age. Moving to a new home with care can seem like a daunting prospect at the outset, but you can choose to make it a truly positive experience, one which opens the door to new experiences, friendships and opportunities.

The whole experience of moving from your own home and settling in to a new home with care is greatly enhanced if you have made informed choices about all aspects of the environment and care provided. By being well-informed you can be confident that you are making the right choices for you or your loved one and this is best achieved with thorough planning, research and preparation.

Ideally, you have already had your personal care needs assessed by your local social services to establish the level of care required. You may find it useful to contact some of the organisations listed in Further information and resources to gather as much useful detail as you can.

These are among the key questions you need to consider:

. What funding / financial assistance is available?
. What suitable care homes are there in my preferred area?
. What services do they provide?

It is a good idea to take some time reading each potential home's CQC inspection report, as this will give an indication of the standards achieved over several key areas by a formally recognised and independent source.


Let us help you find the right care for your loved ones. Please contact our ‘Welcome Team,’ Sue or Paul, with any questions about care or to arrange a visit to your local Coate Water Care home. Call: 01793 821200

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