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“A quality assurance questionnaire completed by residents and their relatives in 2022 generated outstanding or good feedback about the care provided. Staff know the residents well and treat them with courtesy and kindness and are responsive to their needs. There is a strong registered manager who leads by example. The home is safe and well-trained ‘lovely’ staff are deployed to effectively meet the needs of people and to offer support on a one-to-one basis.”


Arbory Residential Home Inspection Report


Arbory Residential Home

Arbory Residential Home is located in the heart of rolling English countryside in Hampshire. Home to 60 full-time residents, the bespoke environment is tailored to ensure that our residents can live life to the full.

Welcome to Arbory Residential Home, Andover. “Our dedicated and specialist carers have transformed Arbory into a place where we would want our own loved ones to live. We are very proud to be able to provide outstanding personalised care to people with dementia in a lovely, peaceful environment.”

“It is the attention to detail that really makes Arbory special. Every resident has their own front door, with a memory box filled with personalised memorabilia. From the pictures and photos that decorate the hallways and lounges to the bookcases and vases of freshly cut flowers, Arbory is very much a home. I would be delighted to welcome you to show you around our outstanding care home.”

Arbory Home Manager


Arbory Residential Home, Andover Down, Andover, Hampshire, SP11 6LR

Tel: 01264 363363 | email:

Let us help you find the right care for your loved ones. Please contact us on 01264 363363 to discuss your own specific requirements or to arrange a visit to Arbory Residential Home. Or contact our ‘Welcome Team,’ on 01793 821200 with any other queries.


Championing quality living at Arbory Residential Home

Quality Care Services from Dedicated Professionals

Operated by family-run providers Coate Water Care, Arbory Residential Home offers quality residential care, day care and respite care, including 24-hour care for people living with dementia. Our highly qualified carers work tirelessly to provide the safe and comfortable environment residents deserve. Nutritious, appetising meals are prepared on the premises by our qualified chefs which make every mealtime an enjoyable social occasion.

“Home Sweet Home” in the peaceful Hampshire countryside

We are proud to provide outstanding personalised care to people with dementia in a privileged environment in the peaceful Hampshire countryside. Whilst a dementia diagnosis can mean an uncertain and even distressing time, our carers are on hand to offer vital round-the-clock support and Arbory is a ‘home’ where we would be happy for our own loved ones to live. In recent years, the buildings and gardens have received a makeover with the evolving needs and abilities of our residents in mind, and at Coate Water Care we know that being the best demands a commitment to ongoing improvement.

Arbory Residential Home - Keeping active and entertained

Arbory’s full-time Activities Coordinator leads a stimulating programme of events tailored to the capabilities and preferences of each individual resident. Every morning our staff get the residents moving using seated physical activities and through the day residents can participate in musical bingo, gardening, baking, flower-arranging and needlework, whilst professional musicians or scheduled film nights provide light entertainment. Outings are an important part of the activities programme and a wheelchair-friendly minibus can be arranged, which means that no-one is left at home, whether it’s for a picnic around the lake, a visit to the garden centre or a meal at the local pub.

Latest News

Arbory Residential Home in Andover, Hampshire joins the Coate Water Care family.

Arbory Residential Home in Andover, Hampshire joins the Coate Water Care family.

02/04/2019 - CWC Acquires Arbory ...

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Join Coate Water Care and become a Future Leader

Join Coate Water Care and become a Future Leader

18/01/2018 - future leaders...

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