The health, safety and well-being of our residents, visitors and staff is Coate Water Care’s number one priority and our very high standards in safety and cleanliness provide peace of mind to both residents and their loved ones.

  • All visitors are screened for symptoms of COVID-19
  • Plentiful stocks of full PPE
  • Social distancing in place
  • Enhanced cleaning procedures
  • Latest care sector technology tracks residents’ health
  • Staff trained in infection control and PPE use


All residents have been offered Covid Vaccinations and boosters. Staff at all nine Coate Water Care homes have had their COVID-19 vaccinations, or are medically exempt and our homes are a safe environment for new residents.

Visiting our homes

Our homes are open for visitors, and we have a booking system in place at each home. Check with your local home to find out the latest arrangements, and to book a visit.

CQC inspections

The CQC has been carrying out special inspections to make sure our care homes are COVID-compliant. There are no ratings for these inspections but our good safety practices have been acknowledged.

Latest News.

19 December 2019

Christmas Market at Arbory

On Saturday Residents of Arbory residential home near Andover were treated to a special evening  to help bring in the Christmas joy..
The German themed Christmas Market took place on Saturday and was thoroughly enjoyed by all that attended even the Mayor of Andover.

There were hot German bratwurst sausages along with warm mulled wine being enjoyed by the residents and their relatives along with welcome visitors from the local community.
Cookies and cakes with a warm hot chocolate with marshmallows & cream was order of the day for many of the visiting children.

"Some of the very talented relatives kindly volunteered to make the Christmas huts needed for the Arbory market place and as you can see the finished result looked fantastic."
Said Amanda Timms, Manager at Arbory.

Arbory were very happy to welcome The worshipful Mayor Councillor Martin Hatley to their Christmas market.
The Mayor joined in with the carol singing and even managed to enjoy a Bratwurst and mulled wine in-between meeting residents and talking with relatives.

A big well done to the activities & events management team, Bex & Toni at Arbory who were responsible for creating this fantastic experience for the residents and their relatives.


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