The health, safety and well-being of our residents, visitors and staff is Coate Water Care’s number one priority and our very high standards in safety and cleanliness provide peace of mind to both residents and their loved ones.

  • All visitors are screened for symptoms of COVID-19
  • Plentiful stocks of full PPE
  • Social distancing in place
  • Enhanced cleaning procedures
  • Latest care sector technology tracks residents’ health
  • Staff trained in infection control and PPE use


All residents have been offered Covid Vaccinations and boosters. Staff at all nine Coate Water Care homes have had their COVID-19 vaccinations, or are medically exempt and our homes are a safe environment for new residents.

Visiting our homes

Our homes are open for visitors, and we have a booking system in place at each home. Check with your local home to find out the latest arrangements, and to book a visit.

CQC inspections

The CQC has been carrying out special inspections to make sure our care homes are COVID-compliant. There are no ratings for these inspections but our good safety practices have been acknowledged.

Latest News.

02 November 2019

Finalists - The 21st National Care Awards

The 21st National Care Awards

We are very proud of the whole staff team at Coate Water Care, but in particular our Operations director Sue Houldey, and also Vince Povey our Senior Maintenance Operative at Church view nursing home in Swindon.

On Friday night, Sue & Vince, accompanied by Coate Water Care director Jamie Smith and fellow team members attended the 21st National care awards held at the Hilton Metropole hotel in London.
Sue & Vince had been selected as finalists of the National Care Awards due to the fantastic work both have been responsible for and had recently been invited to take part in finalist interviews that were also held in London.

There were 6 finalists named in each category covering all aspects of care from volunteers right up to company directors/owners.
Neither Sue or Vince came home with the awards but both were still happy to be named as runners up on the night.
The team did still manage to have a great night celebrating getting as far as they did.
Well done Coate Water Care!!

"It was a great chance to celebrate the real shining stars in our industry and a great opportunity for myself and the team to hear some of the amazing accounts and stories of other carers and care teams around the country.

It is an amazing achievement to have got so far in this prestigious award ceremony and I really am very proud of both Sue & Vince". Said director of Coate Water Care Jamie Smith.

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