The health, safety and well-being of our residents, visitors and staff is Coate Water Care’s number one priority and our very high standards in safety and cleanliness provide peace of mind to both residents and their loved ones.

  • All visitors are screened for symptoms of COVID-19
  • Plentiful stocks of full PPE
  • Social distancing in place
  • Enhanced cleaning procedures
  • Latest care sector technology tracks residents’ health
  • Staff trained in infection control and PPE use


All residents have been offered Covid Vaccinations and boosters. Staff at all nine Coate Water Care homes have had their COVID-19 vaccinations, or are medically exempt and our homes are a safe environment for new residents.

Visiting our homes

Our homes are open for visitors, and we have a booking system in place at each home. Check with your local home to find out the latest arrangements, and to book a visit.

CQC inspections

The CQC has been carrying out special inspections to make sure our care homes are COVID-compliant. There are no ratings for these inspections but our good safety practices have been acknowledged.

Latest News.

14 January 2019

Mockley Manor Care Home in Warwickshire gets a luxury makeover and innovative person-centred software.

If it is good, make it better. When it is better, make it the best. That commitment to continuous improvement underpins everything we do at Coate Water Care, a philosophy that’s currently on show at Mockley Manor Care and Nursing Home as we invest £3 million in a major renovation and new care units.

Mockley Manor is set in beautiful, well-maintained grounds in the heart of the Warwickshire countryside. It is a privileged location that will soon be mirrored by a premium makeover increasing the home’s capacity from 46 to 63 bedrooms, including a range of spacious 20 square metre suites (compared to the industry standard 12 square metres) with direct access to the home’s lovely gardens.

Each room will be newly equipped with infrared technology that transmits a signal if a person falls over, a factor that provides real peace of mind for residents’ loved ones.

Phase two of the development will see existing parts of the home renovated with a new reception, coffee shop, hairdressers and laundry service, all boasting luxury hotel standard interiors and furnishings.

“By investing £3 million in the home we’re really bucking the care industry trend for investment and growth, but we’ve always believed that continual reinvestment is the only way to provide the very best care and the very best environment for our residents. The fact that our partners in the Mockley Manor renovation are the award-winning architects at Andrew Wilson Partnership is further evidence of our commitment to a renovation of the highest quality.”

Mockley Manor specialist Dementia and Nursing Unit is equipped with all the latest specialist technology, and now as part of the renovation Coate Water Care are trialling new person-centred software that will then be rolled out across all our seven homes.

The new software has an easy-to-use interface which allows carers to input data on residents in real time. This enables families of residents to view reports via an app to ensure their loved ones are getting adequate care provision. It also helps with reporting to CQC and streamlines internal processes, freeing up approximately an hour per day for care provision per patient.

“This type of mobile care monitoring reduces paperwork and gives carers more time to care, improving care quality and the care cycle overall,” says Jamie Smith.

The new build and phase two of the renovations at Mockley Manor are due to be completed in August, but for regular updates visit our website for bi-monthly, time-lapse imagery of the development in progress.

Mockley Manor Care and Nursing Home is located in the pretty village of Ullenhall, near Henley in Arden. If you would like to visit or have any questions, please contact Rachael Crocker (Manager) on 01564 742325 or email

Download a copy of one of our home brochures.

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