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20 February 2018

Mockley Manor Care Home unveils new palliative care unit and celebrates long-serving staff

It has been a busy month at Mockley Manor Care & Nursing Home in Ullenhall as the residential home in the heart of the Warwickshire countryside unveiled a new palliative care unit and celebrated the dedication of some of its most loyal carers.

The High Sheriff of the West Midlands, John Hudson, was the guest of honour at the February Opening Day to unveil the new dedicated palliative care unit. To mark the occasion, residents and carers put their innermost thoughts and wishes on paper and then released them into the air in balloons.


Run by family-run providers Coate Water Care since 2012, Mockley Manor has undergone extensive refurbishment in order to provide the perfect setting for quality residential care and respite care, including 24-hour nursing care for people living with dementia.

“We particularly specialize in end-of-life care, so the opening of our new eight-bedroom palliative care unit is an important addition to our facilities,” says Rachael Crocker, manager at Mockley Manor since 2010.

“Palliative care is about maximising the person’s quality of life, and ensuring their death is a peaceful and dignified process. It takes a really special breed of carer to provide palliative care – genuinely caring and sensitive people with a real sense of empathy.”

“It also requires experience. Luckily, Coate Water Care is blessed with an outstanding team of dedicated staff members, and the Mockley Manor Open Day was the perfect opportunity to present six of our most valued staff members with long-service awards.”

The Open Day also coincided with National Dignity Day. Led by the National Dignity Council, Dignity Champions form part of a nationwide network of 90,000 individuals and organisations who work to put dignity and respect at the heart of UK care services.

“Mockley Manor has been recognised as an official Dignity Champion by the Dignity in Care network,” says Rachael, “which confirms that our staff believe passionately that being treated with dignity is a basic human right, not an optional extra.”

Congratulations to the following recipients of long service awards. Mockley Manor wouldn’t be the same without you!

  • Barbara Smith (Care Assistant) – 30 years
  • Karen Purser (Head Housekeeper) – 25 years
  • Henry Lorenzana (Care Assistant) – 10 years
  • John Russell (Lead Maintenance) – 5 years
  • Michelle Baskill (Care Mentor) – 5 years
  • Jean Pierre Adjutor (Head Chef) – 5 years

To discuss your specific requirements or to arrange a visit to Mockley Manor, please call 01564 742325 or email

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